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Friends in the Lake

Your Insurance ID Card

Frequently Asked Questions About ID Cards

When can you expect your physical ID cards? 
Members will receive ID cards within 7-10 business days after their effective dates.


When will my temporary cards be available in the Member Portal?
ID cards will be available for viewing in the portal after 1.1.2025. An exact date has not yet been determined. When the time comes, please visit https://www.mediconnx.com/MediClm/Login.aspx?clientid=2489 to download your cards.

Understanding Your Insurance ID Card

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Key Components

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Your Plan Information

Your Family/Dependents included on the plan

Pharmacy Benefits Information

Vault Admin Services - Your Dedicated Support and Success Agent

HR Contact

STL Human Resources

Hannah Sparks
STL, HR Manager
309.661.7851
HR@poweredbystl.com

Vault Admin Services

Vault Admin Services
866.202.0029

support@allthingsvault.com

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